Please note that jerseytowelsupply is an institutional supplier and wholesaler and in general we do not accept returns for anything other than defective product. We will accept returns within 10 calendar days for any manufacturing defect at no cost to our customer. Absolutely no exchanges after 10 calendar days. We will not accept soiled, washed or product used in any manner. A return authorization must be obtained by emailing firstname.lastname@example.org prior to returning items. Any order accepted for return is subject to a 25% restocking fee. In the case of an exchange the customer will pay freight. All products are manufactured to the highest standards. Please note that not all images are exact representations of products described. Image colors may vary by monitor. Prices subject to change without notice. Minimum order requirement is $89.00. All sales considered final.